Reflective Systems Development

REFLECTIVE SYSTEMS DEVELOPMENT

Preface		vii
	1. Reflective Systems Development	1
I. Understanding Practice		69
	2. Mapping Situations	71
	3. Using Diaries	109
	4. Systems, Processes, and Structures	125
	5. Formalization in Practice	141
II. Managing Processes		159
	6. The Principle of Limited Reduction	161
	7. Mixed Approaches	181
	8. Risk Management	205
	9. Attention Shaping	227
III. Developing Systems		271
	10. Soft Systems and Hard Contradictions	273
	11. Surfacing Organizational Competence	297
	12. Soft Systems in Software Design	317
	13. Interaction and Transformation	329
IV. Improving Environments		347
	14. Methods	349
	15. Maturity and CASE	367
	16. Managing New Tools	387
	17. Software Factories	407
V. Professional Development		435
	18. Training IT Managers	437
	19. Systems Development Philosophy	461
	20. Professional Code of Ethics	485
	21. The Future of Our Profession	499
Epilogue		521
	22. Teaching Systems Development	523
List of Contributions		535
List of co-authors		537

Lars Mathiassen